Manchester United has appointed its first Head of Fan Engagement to strengthen relations with fans and ensure that their interests are embedded in the club’s decision-making processes.
The important new role will be filled by Rick McGagh, currently a member of both our Fans’ Forum and Fans’ Advisory Board (FAB), and a well-known and respected member of the fan community who has been a regular at home, away and European games for over 25 years.
Rick will be joining the club in April from Ofsted, where he is currently Head of Internal Communications and Engagement.
Collette Roche, Chief Operating Officer, said: “Strengthening our relationship with fans is one of the club’s top strategic priorities and this is reflected in our decision to create a new position to coordinate and lead our engagement initiatives. Rick’s established relationships within our fan community, coupled with strong communication and engagement experience, makes him uniquely qualified for the role and we are delighted that he has agreed to join.
“We are already making strides towards improved engagement through the launch of the FAB, the strengthening of the Fans’ Forum, and progress towards creating a Fans’ Share Scheme. This appointment marks another step forward in this positive direction.”